RENTAL AGREEMENT
iTrip Maui - Maui Vacation Reservations LLC, the Agent of the Owners, and Tenant agree as follows: Above Tenant is at least twenty-one (21) years of age (an "adult") and will be an occupant of property during the entire reserved dates. In addition to Tenant, other authorized occupants may be family members or friends of Tenant. Use of the premises will be denied to persons not falling within the foregoing categories. Should any unauthorized persons occupy or use the Premises, Tenant shall vacate the premises immediately without any refund. No door key codes or keys will be issued to anyone other than the tenant who is listed on this agreement.
RESERVATIONS
Reservations may be placed up to one (1) year in advance, but are subject to the rates in effect for the year said reservations are placed. All times are Hawaii Standard Time and currency is USD unless otherwise noted. While every effort will be made to have the unit available for check-in at 4:00 pm, during high season cleaning crew may require additional cleaning time and check-in may be delayed up to 5:00 pm. Reservations will be held for two (2) days. If signed rental agreement and payment are not received within a two (2) day period from the date of the Tenant's signature, the reservation will be cancelled.
DEPOSIT
A deposit totaling 35% of the agreed upon Total Amount is due with acceptance of rental agreement. Payment of deposit shall be deemed as acceptance of this rental agreement. Payment may be made by major credit card, bank money order, or wire transfer. Personal checks will be accepted upon approval; if funds are not credited within ten days, booking will be cancelled.
BALANCE
Balance is due 30 days prior to arrival date and includes either the limited damage waiver fee of $79 plus taxes or the refundable damage deposit in the amount of $1,000. Payment may be made by major credit card, bank money order, or wire transfer. Personal checks will be accepted upon approval; if funds are not credited within seven days booking will be cancelled; if this happens, deposits will be refunded less an administrative fee of $100.00 plus taxes.
CANCELLATION POLICY
In the event that you must cancel your reservation, please be aware that cancellations must occur at least 30 days prior to arrival date. If cancellation occurs 30 days or more prior to arrival date, all monies will be refunded with the exception of an administrative fee of $250.00 plus taxes. GUESTS THAT DO NOT CANCEL WITHIN THE 30-DAY TIME FRAME WILL BE CHARGED THE FULL AMOUNT OF THE RESERVATION. All cancellations must be in writing and sent to Maui@Itrip.net. Please note that you will not receive a refund if you cancel within 30 days of your arrival. There is no early departure unless authorities request mandatory evacuation. It is highly recommended that you purchase travel insurance. Our company offers travel insurance through Rental Guardian which is part of Nationwide Insurance Company.
HAZARDOUS PRACTICES
No barbeque grills of any kind are permitted in the unit. No open flames (i.e. candle burning) are permitted on the lanais or in the unit. Do not dismantle smoke detectors as they are there for your protection. Use the overhead stove fan when cooking to avoid accidental activation of smoke detector alarm.
PETS
No pets are allowed with the exception of certified service animals. If your animal is a service animal, forward the official documents to our office as we need to register the paperwork for your animal. If evidence of a non-registered pet(s) is found in the unit or on the premises, you will be asked to vacate immediately with no refund of rent or damage deposit. In addition, you will be charged a $750 fine for not adhering to the pet policy.
FALSIFIED RESERVATION
Any reservation obtained under false pretense will be subject to forfeiture of reservation deposit, damage deposit, and/or balance of rental payment.
HOUSEKEEPING
There is no daily maid service. Linens and towels are included and are not to be taken from the unit. An initial starter supply of trash liners, bathroom paper, shampoo, conditioner, soap, dish soap, paper towel is provided. There is a one-time cleaning fee charged with your reservation. Housekeeping services are available for a fee during your stay upon request. If you would like cleaning during your stay, please schedule this in advance of your arrival. Additional cleaning fees will be due in the event that cleaning involves the removal of excessive sand or rubbish.
CHECK-IN
We will provide you with the check-in instructions after final payment is made.
NON-SMOKING UNIT
Smoking is strictly prohibited. Your damage deposit will be forfeited and you will incur an additional charge for carpet cleaning and deodorizing if any evidence of smoking is found.
ENTRY BY OWNER
Owner or owner's agents may enter the premises under the following circumstances: in case of an emergency; to make any necessary or agreed upon repairs, alterations, or improvements; supply necessary or agreed upon services or show the premises to prospective purchasers, renters or contractors. Owner or owner’s agents will provide renter with at least 24 hours notice of Owner’s intent to enter (except in the case of an emergency).
RULES AND REGULATIONS
SLEEPING CAPACITY/DISTURBANCES
Tenant and all other occupants will be required to vacate the premises and forfeit the rental fee and security deposit for any of the following: Occupancy exceeding the maximum occupancy as noted on the unit, using the premises for any illegal activity, causing damage to the premises rented or to any of the neighboring properties, and any other acts which interfere with neighbors' right to quiet enjoyment of their premises.
HOLD HARMLESS
iTrip or the Owner, does not assume any liability for loss, damage, or injury to persons or their personal property. Neither does owner accept any liability for any inconveniences, damage, loss or injury arising from any temporary defects or stoppage in supply of water, gas, cable service, electricity or plumbing, as well as due to weather conditions, natural disasters, acts of God, or other reasons beyond its control.
POOL & PATIO
Tenant hereby acknowledges that the premises they have reserved may include a community pool and the undersigned agrees and acknowledges that a community pool and patio/deck can be dangerous areas, that the deck/patio can be slippery when wet, and that injury may occur to anyone who is not careful. With full knowledge of the above facts and warnings, the undersigned Tenant accepts and assumes all risks involved to Tenant and all of Tenant's guests in or related to the use of a community pool and patio areas.
MAINTENANCE
Please report any maintenance needs for the premises to us and we will respond as quickly as possible. Because we live on an island, supplies are limited and we do our very best to assist you promptly. Refunds will not be made for maintenance issues including, but not limited to, heating and air conditioning, appliances, televisions, and stereos.
LINENS/TOWELS
Bed linens, towels, and beach towels are furnished. We recommend that you bring any special items that you may need.
WIRELESS
The property is equipped with complimentary WiFi.
PARKING
Parking is limited and subject to fees as noted on the property listings. Tenant must abide by any parking requirements required for the property.
LIMITED DAMAGE WAIVER PROGRAM
• Damages caused by Intentional Acts of a Covered Guest
• Damages caused by gross negligence or willful and wanton conduct.
• Any damage that the Covered Guest does not report to iTrip staff in writing by the time the Covered Guest checks out of the unit.
• Damage from theft without a valid police report.
• Damage caused by any pet or other animals brought onto the premises by any Guests, whether or not the property is "pet friendly".
• Damage or loss of any property owned by or brought onto the premises by a Covered Guest or invitee of Covered Guest.
• Property Damage resulting from any motorized vehicle or watercraft operated by a Covered Guest. • Damaged Caused by any forbidden items or property usage including but not limited to BBQ Grills, Candles, Cigarettes, etc.
3. Definitions:
• "Covered Damage": All damages to property of the unit's owner, up to $1,975.00 in the aggregate for each Stay, that occurs during the Covered Guest's stay and that is the result of the inadvertent acts or omissions of the Covered Guest or the Covered Guest's invitee, excluding the damages listed in the conditions section above.
• "Covered Guest": All registered guests and all persons booked to share the same unit of accommodations, and have paid the required plan cost.
• "Stay": The stay at an iTrip unit, from the date of a Covered Guest's check-in to the date of check-out.
4. Administrative Procedure: iTrip staff will administer and determine whether a damage qualifies as Covered Damage. Such staff will have the sole authority to determine the nature and extent of damages, necessary repairs, and eligibility for the waiver of liability described herein. The Covered Guest must report any theft or damage to the unit or its contents to iTrip staff by the time of check-out or any otherwise applicable damage waiver for such Covered Guest will be void. The iTrip Franchisee has ultimate claim administration authority. Arbitration is required prior to litigation.
5. Terms of Coverage: The plan takes effect upon check-in on the booked arrival date to an iTrip unit. All coverage shall terminate upon normal check-out time of the iTrip unit or the departure of the Covered Guest, whichever occurs first.
6. Fee: $79.00 plus taxes for your covered stay. This fee is non-refundable.
IMPORTANT NOTE:
Violation of any condition of the terms of iTrip voids the Damage Waiver Program without refund of any portion of booking/damage waiver fee. Guest Agrees that damages not covered by the Damage Waiver Program or in excess of the Damage Waiver Program limit of $1,975.00 shall be paid by guest immediately. Guest authorizes iTrip to charge the cost of damages to guest's credit card in accordance with this agreement and the terms and conditions of the rental agreement. By submitting payment for this reservation, you authorize iTrip to include the costs of this Damage Waiver Program in your reservation. Please contact iTrip directly if you do not wish to participate in this plan or assignment.
Unless Tenant elects the Limited Damage Waiver Program, Tenant agrees to pay for damage to the Unit or property within the Unit, except normal wear and tear, that occurs during the Tenant's stay in the Unit. Tenant authorizes iTrip to charge the amount of damages, as determined solely by iTrip, to guest's credit card in accordance with this agreement.
ADDITIONAL TERMS AND CONDITIONS
The undersigned Tenant, for himself/herself, his/her heirs, assignors, executors, and administrators, fully releases and discharges Owner from any and all liabilities, claims, demands, and causes of action by reason of any injury, loss of damage by whatever nature which has or have occurred, or may occur to the undersigned, or any of his/her guests as a result, or in connection with the occupancy of the premises and agrees to hold Owner free and harmless of any claim or suit arising there from. In any action concerning the rights, duties or liabilities of the parties to this agreement, their principals, agents, successors or assignees, the prevailing party shall be entitled to recover any reasonable attorney’s fees and costs. Owner reserves the right to terminate this Agreement upon their discretion at any time.
